Cancellation Policy

1. Cancellation by the Customer

• More than 48 hours before pickup: full refund.
• Between 48h and 24h before pickup: 50% refund.
• Less than 24 hours before pickup: no refund.

Payment processing fees may not be refundable.

2. Trip Modifications

Modifications (time, location, passengers) are possible subject to availability.
Contact: contact@skiresortdriver.com

3. Cancellation by SkiResortDriver.com

In rare cases of impossibility (extreme weather, breakdown, accident), we will offer:

• an equivalent alternative, or
• a full refund.

4. Customer Delays

Drivers wait 15 minutes free of charge. After that:

• waiting fees may apply, or
• the ride may be canceled without refund if the customer does not show up.